CUSTOMER TESTIMONIALS | VITI VOLVO CARS TIVERTON SERVING MA & RI

  • Our salesperson put together a folder of complete information as well as sat in the car with us for about an hour going over every single feature and how to use it.  They go above and beyond. (Kimberly P. - Dartmouth, MA)
  • We just had a baby and although we weren't able to take the newly leased car right away - it was delivered to us the next working day. Saving me a trip back to Tiverton with a newborn. Great service! (Rosalind L. - Middletown, RI)

  • They were responsive, gave the best price for my trade and took care of finding me the perfect xc90! Great team there! (Sean L. - Easton, MA)
  • In a word, Peter Brown. He's beyond excellent. He always treats me with the utmost respect. He always makes me feel like his only customer. (Michael P. - Mansfield, MA)
  • My car was picked up from my home, I was left with a loaner, and my vehicle was dropped back off to me by early afternoon. Efficient, friendly, and excellent service. (Penelope B. - Swansea, MA)
  • Greg Flynn initially handled my request & had a loaner car for me. I was unable to bring my vehicle on the day it was scheduled and your email reminder made it easy for me to change the date. Once I arrived, Greg was anticipating my arrival. My car took longer to fix than expected and I was put at ease with using the loaner vehicle longer. Once the car was diagnosed, there were several issues and Greg detailed them for me. I was not pressured to fix the problems, but encouraged to do so, which I did. My car was vacuumed and washed, and a few days later I noticed a plate holder on the back of the vehicle with VITI on it-brilliant marketing! I want to thank Greg for his professionalism and patience. (Ana P. - New Bedford, MA)

  • The Viti Team's wonderful way to deal with me as customer. No stress, no feeling like underdog, just completely customer focused approach. I wanted my third Volvo XC60 equipped in a way not available in any US inventory. When I then wanted to order a 2019 XC60 I realized that such a car would be produced in China! Totally unacceptable, as a Swede (now US citizen) I would never even consider buying a Volvo produced in China (even though I realize that the purchase of Volvo Cars by Geely from Ford in 2010 most likely made it possible for Volvo to survive). The wonderful Viti Team made a major effort to find a Gothenburg (Göteborg) Sweden produced 2018 XC60 in the US and they were successful. The vehicle they found corresponded to 85-90% to my wish list. I bought it. (Georg N. - Bristol, RI)

  • The salesman was fantastic. The dealership extraordinary. Best customer service ever. We have worked with many dealers over the years. Far and away the most accommodating and conscientious. (Ann M. - Cranston, RI)
  • Everything was rolled into final price and there were no surprises. The service was great from Joe and Chris.  They were very thorough in explaining everything and setting up some of the features. (Christopher S. - North Dartmouth, MA)
  • Excellent dealership! Their concern for my vehicle makes me want to keep it for 200,000 miles!  Everything was fixed properly.  A loaner vehicle was provided, which is super helpful considering the service took a few days to complete.  A full explanation of services rendered was given at time of pick up. (Jill M. - Mattapoisett, MA)
  • The loaner car pick up and drop off was exceptional. It was also very nice to have my car washed and vacuumed following the maintenance.  It was a nice surprise. It showed that the dealership cared about how I felt regarding the maintenance and work completed. (Andrew M. - Bristol, RI)
  • Peter Brown handled my tailgate issue which was the result of an ongoing claim with my insurance company from late March. His professionalism and swift replies and actions helped this make my first experience at Viti a great one. (Melanie W. - Bristol, RI)
  • Chris Dutra was the best sales person I've ever dealt with. He provided excellent service, instruction, and overall was a pleasure to work with. He went "above and beyond" on multiple occasions. He has checked in with me multiple times since my purchase, something I thoroughly appreciate. (Timothy B. - Chelmsford, MA)
  • A straightforward and courteous sales staff under a helpful leader. There were no "tricks", no "excuse me I'll have to check this out with the Boss". It was an honest transparent dealing. (Hays R. - W. Kingston, RI)
  • Our salesman, Angelo was outstanding. We shopped at several dealerships and found him to be the most knowledgeable, accommodating and helpful! (Andrew W. - East Greenwich, RI)
  • Peter Brown went over and beyond to get my XC-90 serviced, even though they had no record of my appointment confirmation. Very strange, but handled with aplomb by Peter. We return to Volvo of Tiverton each year for service, not because that's where the car was purchased, but because the service there is superior. (Steven P. - Swansea, MA)
  • Greg Flynn is above and beyond professional and articulate. His strong communication skills and ability to explain the process of properly maintaining our investment in our car is excellent. (Diana D. - Newport, RI)
  • The service manager was very informative, the door to door loaner car was very convenient and helpful, and ultimately when I got my car back it feels fantastic. (Lila L. - Lakeville, MA)

  • Angelo was easily the best car salesperson that I have ever dealt with. Not pushy (thank you!), extremely knowledgeable, friendly and always available. Rick and Joe were also a pleasure to deal with. I normally despise buying a new car but they made the process much less painful!! The dealership itself was lovely. I am very happy with my purchase and have already told a bunch of people! (Rachelle W. - Newport, RI).
  • Volvo of Tiverton was my second choice of dealers, but I had such a poor experience at a local volvo dealer, I decided to drive 50 miles from my home to see if Volvo of Tiverton's reputation was actually true…they did not disappoint. (Domenic C. - Hope Valley, RI)
  • Reps were friendly and helpful ; especially Chris Dutra and Noelle. (Patrick B. - Mattapoisett, MA)
  •  Peter was ready and prepared for my arrival, did unexpected work without scheduling another visit. Peter kept me informed about the additional costs, and was ready when I came in to pick up the car at the end of the day. (Donna W. - Portsmouth, RI)
  • I had to make an appointment at the last minute to have my car inspected. Greg Flynn accommodated my schedule and got me in and out at the times I requested. My car was finished in the time  promised, and was returned to me washed and vacuumed. Not only that, I wanted to go for a run while my car was being serviced and Greg let me take a loaner car and directed me to a safe area to run. (Ana R. - Jamestown, RI)
  • Service advisor was professional and courteous. Attention to detail and providing complementary cleaning and car wash makes the services a cut above. (Edward S. - Middletown, RI)
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