2020 Reviews

  • First of all... I love Volvo's and will always drive a Volvo. This was my first time at a true "Volvo" dealership (had to address a recall) and I must say, Viti is the BEST! Dana took great care of me, explained everything that would be done, set me up with a loaner AND they dropped my car off! AWESOME! I will 100% buy my next Volvo here. Thanks! (Zach M. - Woonsocket, RI)

  • Let me tell you I have multiple cars in the past anything from MB, BMW and Range Rovers - All great cars, but not only is Volvo as good of a car as any of those, but the truly amazing difference is the service I get when I go and service my car. Dana and Greg are the best in the game, as long as I live in this area I will keep getting my new Volvo every 3-5 years. Viti Volvo service department is a great example of how to build real customer loyalty. (Irving R. - Westport, MA)

  • The whole Volvo experience was perfect. I was able to design the car I wanted online and provide a 6 digit code for where the sales rep would see exactly what I wanted. From there, the process was extremely smooth. I showed up to the dealership, for the first time, on the day to pick up the car spend under an hour doing the financing and drove away. The future of car sales! (Paul M. - Newport, RI)

  • My husband purchased a vehicle thru Viti and I accompanied him to the showroom. I was in the thought process of purchasing a new car since my Volvo was a 2013. Matt and I discussed some options and I looked at a couple used cars and then decided on a new Volvo purchase. The vehicle was ordered and arrived in a relatively short period of time and I am very pleased with the vehicle and the service and attention to detail I received at Viti. (Barbara S. - Jamestown, RI)

  • Recently I came in for scheduled 30K service of my 2015.5 XC60. Both my car and I were taken excellent care of by Jonathan Varrica and his team. Jonathan gave very professional and knowledgeable answers to questions I had. The service was quick and efficient. It is a pleasure to visit Viti Volvo. (Georg N. - Bristol, RI)

  • Lou Dutra was our sales representative. He was very knowledgeable about every aspect of the Volvo we chose. He never made us feel rushed and was very polite. (Philip M. - Hope Valley, RI)

  • While I did not (and unfortunately) purchase my vehicle at Viti Volvo, I have my maintenance services provided with them. I am nothing less than satisfied with the customer service and car service. Each encounter I have had with Viti has been wonderful. Very honest and forward, and they don't try to talk you into something you don't want. If/when I decide to upgrade my Volvo, I will be going to Viti for their sales as well! (Tiffany D. - Johnston, RI)

  • It was refreshing to be treated courteously, fairly, informatively and with a touch of humor thrown in! I had looked at vehicles at 4 other dealerships and the salesmen ranged from smarmy to downright rude. Matt Meyer was very professional and knowledgeable. All in all, it was a pleasant experience and I hope to work with Viti Volvo of Tiverton for a long time. (Leslie B. - Bristol, RI)

  • The service at Viti is exceptional. I didn't buy my car at their dealership but they always treat me and my xc70 as if I did. They come and pick up my car and bring it back when it's finished. What more can you ask for. Also Gregg my service manager is great ., explains everything that needs to be done and what will need attention on the car in the future. Thanks Gregg. (Benjamin R. - Mattapoisett, MA)

  • Always an excellent experience! Attention to details and customer satisfaction is paramount at Viti..........Thank you for taking great care of my 2020 V60 CC...Excellent service! (Nancy S. - Cumberland, RI)


2019 Reviews

  • Our salesperson put together a folder of complete information as well as sat in the car with us for about an hour going over every single feature and how to use it.  They go above and beyond. (Kimberly P. - Dartmouth, MA)
  • We just had a baby and although we weren't able to take the newly leased car right away - it was delivered to us the next working day. Saving me a trip back to Tiverton with a newborn. Great service! (Rosalind L. - Middletown, RI)

  • They were responsive, gave the best price for my trade and took care of finding me the perfect xc90! Great team there! (Sean L. - Easton, MA)
  • My car was picked up from my home, I was left with a loaner, and my vehicle was dropped back off to me by early afternoon. Efficient, friendly, and excellent service. (Penelope B. - Swansea, MA)
  • Greg Flynn initially handled my request & had a loaner car for me. I was unable to bring my vehicle on the day it was scheduled and your email reminder made it easy for me to change the date. Once I arrived, Greg was anticipating my arrival. My car took longer to fix than expected and I was put at ease with using the loaner vehicle longer. Once the car was diagnosed, there were several issues and Greg detailed them for me. I was not pressured to fix the problems, but encouraged to do so, which I did. My car was vacuumed and washed, and a few days later I noticed a plate holder on the back of the vehicle with VITI on it-brilliant marketing! I want to thank Greg for his professionalism and patience. (Ana P. - New Bedford, MA)

  • The Viti Team's wonderful way to deal with me as customer. No stress, no feeling like underdog, just completely customer focused approach. I wanted my third Volvo XC60 equipped in a way not available in any US inventory. When I then wanted to order a 2019 XC60 I realized that such a car would be produced in China! Totally unacceptable, as a Swede (now US citizen) I would never even consider buying a Volvo produced in China (even though I realize that the purchase of Volvo Cars by Geely from Ford in 2010 most likely made it possible for Volvo to survive). The wonderful Viti Team made a major effort to find a Gothenburg (Göteborg) Sweden produced 2018 XC60 in the US and they were successful. The vehicle they found corresponded to 85-90% to my wish list. I bought it. (Georg N. - Bristol, RI)

  • The salesman was fantastic. The dealership extraordinary. Best customer service ever. We have worked with many dealers over the years. Far and away the most accommodating and conscientious. (Ann M. - Cranston, RI)
  • Excellent dealership! Their concern for my vehicle makes me want to keep it for 200,000 miles!  Everything was fixed properly.  A loaner vehicle was provided, which is super helpful considering the service took a few days to complete.  A full explanation of services rendered was given at time of pick up. (Jill M. - Mattapoisett, MA)
  • The loaner car pick up and drop off was exceptional. It was also very nice to have my car washed and vacuumed following the maintenance.  It was a nice surprise. It showed that the dealership cared about how I felt regarding the maintenance and work completed. (Andrew M. - Bristol, RI)
  • A straightforward and courteous sales staff under a helpful leader. There were no "tricks", no "excuse me I'll have to check this out with the Boss". It was an honest transparent dealing. (Hays R. - W. Kingston, RI)
  • Greg Flynn is above and beyond professional and articulate. His strong communication skills and ability to explain the process of properly maintaining our investment in our car is excellent. (Diana D. - Newport, RI)
  • The service manager was very informative, the door to door loaner car was very convenient and helpful, and ultimately when I got my car back it feels fantastic. (Lila L. - Lakeville, MA)
  • Volvo of Tiverton was my second choice of dealers, but I had such a poor experience at a local volvo dealer, I decided to drive 50 miles from my home to see if Volvo of Tiverton's reputation was actually true…they did not disappoint. (Domenic C. - Hope Valley, RI)
  • I had to make an appointment at the last minute to have my car inspected. Greg Flynn accommodated my schedule and got me in and out at the times I requested. My car was finished in the time  promised, and was returned to me washed and vacuumed. Not only that, I wanted to go for a run while my car was being serviced and Greg let me take a loaner car and directed me to a safe area to run. (Ana R. - Jamestown, RI)
  • Service advisor was professional and courteous. Attention to detail and providing complementary cleaning and car wash makes the services a cut above. (Edward S. - Middletown, RI)